Effective Date: July 17, 2026
At Nova Labs, we are dedicated to protecting your privacy. We make a simple pledge: your information will never be shared with any third party for marketing or other purposes. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.gonovalabs.com) and interact with our services.
1. Information We Collect
Personal Information You Provide
- Name
- Email address
- Phone number
- Billing and shipping address
- Other information you may choose to provide via forms or other communications
Automatically Collected Information
- Browser and device information
- IP address
- Usage data (such as pages visited and links clicked)
- Cookies and tracking technologies (more details below)
2. How We Use Your Information
- Operate and improve our website: to ensure optimal functionality, user experience, and performance.
- Process orders: to fulfill purchases, arrange shipping, and provide order updates.
- Communicate with you: to respond to inquiries, provide customer support, and send important updates, including email communications you have opted into.
- Analyze usage: to understand user behavior and improve our services.
In keeping with our pledge, we do not sell, rent, or share your personal information with any third party for marketing purposes.
3. Third-Party Services
To support our business operations, we use trusted third-party services that adhere to strict privacy standards — including payment processors, shipping carriers, and email communication platforms. Any data handled by these services is used solely for operating our business and is not sold or shared for marketing purposes.
4. Data Security
We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no online system can guarantee 100% security.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze site performance. You can manage or disable cookies through your browser settings; disabling them may affect website functionality.
6. Your Rights & Choices
Depending on your location, you may have rights regarding your personal data, including: access to the data we hold about you, correction of inaccurate data, deletion of your data (subject to legal or operational requirements), and opting out of certain data collection or communications. To exercise any of these rights, contact us at help@gonovalabs.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the Effective Date at the top of this page and post the revised policy on this website.
8. Contact Information
Email: help@gonovalabs.com
Website: www.gonovalabs.com
